shoddy helmets 4 sale

I recently purchased a NEW kayak saftey helmet on Trade Me garenteed to be up to our NZ white water standard. I was told it was originaly bought and recomended by a reputable Kayak franchise cental North Island suitable for any grade river. On arrival it looked a little dodgy. It has very thick low density padding (sponge) inside of it. Its very comfortable to wear when dry but the sponge holds a lot of water when imersed (takes a long time to dry). Within weeks of this purchase what looks like the same type of helmet was being flogged off on Trade Me by the carton (14 helmets were sold for $51.00). These helmets are aparently designed for rowers (have you ever seen a rower with a helmet) not suitable for high impact. With the warning "use for other watersport at your own risk". DO we not have a NZ standard. Yes you can say why buy a important saftey item from Trade Me However the Trade Me seller claims to have purchased this from a reputable kayak shop for in excess of $100.00 This helmet looks substandard compared to other older models I have.

canoeandkayakwaikato's picture

The Consumer Guarantees Act only applies to goods sold for the first time, so even if the helmet was advertised as new, if the Trademe seller had already purchased it from a shop, it was in fact technically second hand. With second-hand purchases it comes down to "caveat emptor" - "let the buyer beware."
It's not uncommon for second-hand sellers to use recognised businesses to "endorse" their product. As a kayak retailer I get a bit sick of being used in this way and I would not automatically assume that the seller is accurately reflecting the comments of the "reputable kayak shop."

p.lab's picture

In short no. There is no NZ standard for kayak helmets, the only standard in the world specific for kayak helmets is CE.
consumer guaranties act, it must be fit for purpose... send it back and get a refund! the law is on your side.